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KEBIJAKAN PRIVASI

yowesyogel and How We Handle Your Account Data

This privacy policy explains what data yowesyogel collects when you use your account, how that data is handled, and what choices you have over your own records. Your account details, transaction history, and session activity are managed under the terms described here, and availability of this service depends on local law and eligible regions.

  • Account data transparency
  • DANA, GoPay, QRIS transaction records
  • Your rights over personal data
  • Policy contact available
DATA WE COLLECT

What yowesyogel Collects and Why

When you open an account, we collect the registration details you submit — name, contact information, and the e-wallet identifier you use for transactions. If you transact through DANA, GoPay, or QRIS, the wallet reference and transaction amount are logged against your account for verification and dispute purposes. We do not store your full wallet credentials or PIN. Session activity — page visits, login timestamps, and device type — is recorded to keep your account secure and to identify unusual access patterns. This data is not shared with unrelated third parties. We may share transaction records with the payment processor handling your DANA, GoPay, or QRIS transfer only to the extent needed to complete or verify that transfer. Cookies placed during your session track navigation state, not personal identity. You can clear cookies through your device browser settings at any time without affecting your account balance or transaction history. Retention periods for account records are set by our internal data policy; you may request the specific period applicable to your account through our support channel.

  • DANA wallet reference

  • GoPay transaction log

  • QRIS payment record

  • Session login timestamps

  • Device type on access

POLICY SCOPE

Where This Policy Applies and What It Covers

Not every part of your account experience falls under the same privacy rules. This section sets out what is inside and outside the scope of this policy so you know exactly which activities it governs.

  • Account Access

    Login activity, registration data, and session tokens are fully covered by this policy. Any change to your account details — email, contact number, linked e-wallet — is recorded and subject to these data-handling rules.

  • Transactions

    Deposits and withdrawals processed via DANA, GoPay, or QRIS generate records held under this policy. The payment processor's own terms also apply to their side of the transfer; we govern only the record on our platform.

  • Site Content

    Game interaction data — which titles you open, session duration, and bet history — is stored in your account log. This data is used solely for account management and is not sold to advertising networks.

  • Third-Party Services

    Links or integrations that take you outside yowesyogel — such as an external payment gateway page — are governed by that third party's own policy. We cannot control or be responsible for data practices outside our platform.

YOUR DATA RIGHTS

Actions You Can Take Over Your Personal Records

You have practical options for managing the data tied to your account. Reviewing your transaction history is straightforward — open the account dashboard after login and the full record of deposits, withdrawals, and session dates is listed there. If a detail in your registration profile is incorrect, you can update it directly through the account settings page; for fields that cannot be self-edited, submit a correction request through our support channel. Data that was collected during a session you did not authorise can be flagged for review. We will assess the flag and respond through the contact method on file for your account. Where local law gives you the right to request deletion of personal data, you may raise that request in writing through our support contact — we will acknowledge it and advise on what can be actioned within our retention obligations.

  • Review Your Records

    Your full transaction and session log is visible in the account dashboard after login. No separate request is needed to view your own history.

  • Correct Account Details

    Update your contact information or linked e-wallet reference in account settings. Fields that are locked for security reasons require a written correction request via support.

  • Raise a Data Question

    If you are unsure why a particular data point was collected or how long it will be retained, contact support with your account reference and the specific question. We will respond to the contact method on your account.

  • Request Data Support

    Where local law provides a deletion or portability right, submit a written request to our policy contact address. We will confirm receipt and outline what steps we can take within our legal retention obligations.

CONTACT PRIVACY TEAM

How to Reach Us on Privacy Matters

Privacy questions about your account data, transaction records, or cookie settings can be directed to us through the channels below. Include your account reference number and a brief description of your question so we can locate the relevant records quickly.

  • Live Chat

    Open the chat widget inside your account dashboard to speak with our support team about a privacy concern. Have your account reference ready before starting the session.

  • Email Support

    For written privacy requests — corrections, data questions, or deletion enquiries — email us at the address listed on the Contact page. Written requests are acknowledged in the order received.

  • Account Help Page

    The Help section inside your account covers the most common privacy actions: viewing your data log, updating contact details, and managing cookie preferences through your device browser.

HOW WE PROTECT DATA

Our Data Handling and Retention Practices

Account security and data integrity are handled through a set of consistent internal practices. Cookies are session-scoped where possible and do not carry personally identifying information beyond what is needed to keep you logged in. If you access your account from a new device, the session is flagged and you will be prompted to verify access before the account opens fully. Transaction records linked to DANA, GoPay, and QRIS are retained for the period required by our internal data policy and are accessible to you in the account dashboard for the duration of that period.

  • Cookie Management

    Session cookies are cleared when you close your browser. Persistent cookies that aid navigation can be removed through your device browser settings without affecting your account balance or transaction history.

  • Account Security Flags

    Logins from unrecognised devices trigger a verification prompt before your account opens. This flag is logged and visible in your account session history so you can confirm it was your own access.

  • Data Retention Period

    Personal and transaction data is kept for the period set in our internal policy. The specific retention window applicable to your account is available on request through our support channel.

  • Policy Updates

    When this privacy policy changes materially, a notice is placed at the top of this page with the revision date. Continued use of your account after a policy update indicates acceptance of the revised terms.

PRIVACY FAQ

Common Questions About This Privacy Policy

The questions below cover the data rights and policy details we hear about most often. If your question is not answered here, contact us through the support channel with your account reference.

What personal data does yowesyogel hold about my account?

We hold the registration details you provided, your login and session timestamps, and the transaction references generated by DANA, GoPay, or QRIS transfers. Your full wallet credentials or PIN are never stored on our platform. The complete record is visible in your account dashboard after login.

Can I see my full transaction history under this policy?

Yes. Your deposit and withdrawal records, including the e-wallet method used and the transaction reference, are listed in the account dashboard. No additional request is needed to view your own history. If a record appears incorrect, raise a correction request through support.

How do I request a correction to my account data?

Open account settings to update editable fields such as contact number or linked e-wallet. For locked fields, send a written correction request to our support channel with your account reference and the detail you want corrected. We will confirm the update once it is processed.

Does yowesyogel share my data with third parties?

We share transaction data only with the payment processor handling your DANA, GoPay, or QRIS transfer, and only to the extent required to complete or verify that transfer. We do not sell personal data to advertising networks or unrelated third parties.

How are cookies handled on this platform?

Session cookies keep you logged in and track navigation state within your account. They do not carry personal identity data beyond your session token. You can clear them at any time through your device browser settings. Doing so will log you out but will not affect your balance or transaction records.

What happens to my data if I stop using my account?

Your account data is retained for the period required by our internal data policy. Where local law gives you a deletion right, you can submit a written request through our support contact. We will acknowledge the request and advise on what can be actioned within our retention obligations.